Ford Recalls 2 Million Explorer SUVs Over Exterior Trim Issue

Ford has recently announced a major recall for approximately 2 million Explorer SUVs from model years 2011-2019. The recall is due to a problem with the exterior trim pieces on the A-pillars, which could potentially detach from the vehicle while driving.

According to Ford, the trim pieces are attached by plastic clips that may not be properly engaged, leading to the risk of detachment. This recall affects Explorer models sold in the United States, Canada, and Mexico.

Ford has identified over 14,000 warranty claims and 500 customer complaints related to missing or loose A-pillar trim pieces. The issue is believed to stem from either improper assembly of the trim pieces at the factory or during subsequent repairs.

Although Ford initially investigated the problem in 2018 and considered it to have a low safety risk, the National Highway Traffic Safety Administration’s investigation in early 2023 concluded that unsecured plastic trim pieces could pose a hazard to other motorists, especially at higher speeds.

Fortunately, Ford is not aware of any reported accidents or injuries resulting from this issue. To address the problem, the company will be inspecting the A-pillar trim pieces and repairing or replacing them as necessary to ensure proper attachment. The recall is set to begin in March 2023.

This recall adds to the growing number of recalls by Ford in recent years. In fact, last year alone, Ford led all automakers in total recalls, with over 6 million vehicles impacted. The Explorer recall alone accounts for around 88 percent of Ford’s total recall volume in 2023.

Ford expects only around 5 percent of the recalled vehicles to require repairs on the trim pieces. Dealers will conduct inspections and secure the A-pillar trim pieces once the necessary parts are available. Owners with concerns can contact Ford for more information regarding the recall and required repair work.

An FAQ section based on the main topics and information presented in the article:

1. What is the reason for the recent recall announced by Ford?
Ford has announced a major recall for approximately 2 million Explorer SUVs from model years 2011-2019. The recall is due to a problem with the exterior trim pieces on the A-pillars, which could potentially detach from the vehicle while driving.

2. What is the cause of the detachment risk?
According to Ford, the trim pieces are attached by plastic clips that may not be properly engaged, leading to the risk of detachment.

3. Which countries are affected by the recall?
This recall affects Explorer models sold in the United States, Canada, and Mexico.

4. How many warranty claims and customer complaints have been identified related to the trim pieces?
Ford has identified over 14,000 warranty claims and 500 customer complaints related to missing or loose A-pillar trim pieces.

5. Why is the recall being implemented now when the problem was initially investigated in 2018?
Although Ford initially investigated the problem in 2018 and considered it to have a low safety risk, the National Highway Traffic Safety Administration’s investigation in early 2023 concluded that unsecured plastic trim pieces could pose a hazard to other motorists, especially at higher speeds.

6. Have there been any reported accidents or injuries resulting from this issue?
Fortunately, Ford is not aware of any reported accidents or injuries resulting from this issue.

7. What will Ford do to address the problem?
To address the problem, Ford will be inspecting the A-pillar trim pieces and repairing or replacing them as necessary to ensure proper attachment.

8. When will the recall start?
The recall is set to begin in March 2023.

9. How does this recall compare to previous recalls by Ford?
This recall adds to the growing number of recalls by Ford in recent years. Last year alone, Ford led all automakers in total recalls, with over 6 million vehicles impacted. The Explorer recall alone accounts for around 88 percent of Ford’s total recall volume in 2023.

10. How many of the recalled vehicles are expected to require repairs on the trim pieces?
Ford expects only around 5 percent of the recalled vehicles to require repairs on the trim pieces.

11. How can owners get more information about the recall and required repair work?
Owners with concerns can contact Ford for more information regarding the recall and required repair work.

Definitions for key terms:

– A-pillars: The A-pillars are the vertical supports at the front of a vehicle, on either side of the windshield, that help support the roof and provide structural integrity to the vehicle.

– Recall: A recall is a request by a manufacturer to return a product (in this case, vehicles) due to safety concerns or defects.

– National Highway Traffic Safety Administration (NHTSA): The NHTSA is an agency of the U.S. federal government that is responsible for enforcing vehicle performance standards and regulations, as well as investigating vehicle defects and managing recalls.

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